Product Safety and Warranty Period for Office Furniture
Our company provides safe products in accordance with the “Guidelines for Product Safety Standards of Office Furniture” established by the Japan Office Institutional Furniture Association (JOIFA). Unless otherwise specified, the warranty period for this product, when used under normal conditions, is set at one year, two years, or three years, depending on the product category, from the date of purchase by the customer.
Warranty Period
Exterior / Surface Finish
Discoloration or fading of coatings and resin parts, wear of leather or fabric
1 year
Mechanical / Moving Parts
Failure of drawers, sliding mechanisms, doors, locks, lift mechanisms, etc.
2 years
Structural Frame
Damage related to strength or structure
3 years
The above warranty periods are based on standard office use (approximately 8 hours per day). They do not apply to environments involving continuous operation (24 hours a day, 365 days a year) or other similar heavy-duty usage conditions.
About the Japan Office Institutional Furniture Association (JOIFA)
The JOIFA number is an identification code assigned to member companies of the Japan Office Institutional Furniture Association. The number “351” represents IYOBE Co., Ltd.